So unfortunately I have to put this here just to advise everyone of the issue I am having with @azraelsarmoury and hopefully warn people. I recently purchased a m249 minimi from Azraels almost a month ago and still havenāt received it, for a bit of context hereās a quick timeline:
The product was ordered on 22 May . A shipping label was created on 27 May , but there has been no further tracking movement since then . I have followed up multiple times by email, phone, and SMS, but I still have not received the product or a proper update.
22 May
Product ordered.
27 May
I emailed requesting an update on the order.
27 May
A shipping label was created. However, there has been no tracking movement since this date.
4 June
I emailed again requesting an update because the tracking still had not progressed.
4 June
I called the seller, but there was no answer.
5 June
I spoke with the Brent by phone. I was told to wait until Tuesday 9 June for an update.
9 June
I called again for an update. I was told they would contact Australia Post and get back to me. I did not hear anything further.
10 June
I called again. I was told the item had been dropped off at the depot and that they would go and ask that afternoon, then update me. No update was provided.
12 June
I called and sent SMS messages. There was no answer and no reply.
15 June
I attempted to call again, but only received a busy dial tone.
Sent formal email request for an update and immediate fulfillment.
16 June
I attempted to call again, but again only received a busy dial tone.
So here I am, almost a month later with no blaster and Brent has gone dark.
I used to rate them as my top retailer as Brent had always provided great service but unfortunately this has really destroyed any good will and support I had for them.
Will update this if anything changes.